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Showing posts with label bad service. Show all posts
Showing posts with label bad service. Show all posts

Friday, September 2, 2011

El Dorado in Garner: Don't go if you like eating or sitting.

My husband, son and I went out with my parents, sisters and their kids (my son's three cousins) for dinner last night.  Everyone had agreed on Mexican, and one of the closer places that we've visited a few times over the years is El Dorado in Garner.  We piled the six adults and four kids into three cars, and caravan-ed over.

My parents beat everyone there, so they went ahead and got a table.  The first sign that we might have problems was when we got to the table and they didn't have enough chairs for all of us.  The waiter asked how many more chairs we needed (hint:  enough for all the people still standing).  Then they didn't have enough high chairs, because I guess they've never had four whole kids in the restaurant at once.  Fine, we just switched the two older toddlers to booster seats.

Eventually, everyone had somewhere to sit, and we let the kids dig in to the chips and salsa.  Our waiter, who was tragically born without a personality, eventually came and took our drink orders.  Our drinks arrived, and we were ready to order.

Unfortunately, our waiter was apparently not ready to take our order.  As our drinks ran low and we ran out of chips and salsa, he continued to walk by us to the kitchen or other places, not glancing our way.  Look, I've waited tables and I know no one is thrilled about getting the table with all the kids, but he was treating us like we had leprosy.

Also, this was a Thursday night in a small part of town.  They were not busy.